Improve your response time with automated work order assignment and email notification.
Thanks to TAG’s Rapid Response functionality, it is now faster to fix breakdowns.
Breakdown is detected
A «Request Ticket» is created for the work order and TAG’s Rapid Response functionality is launched.
Email notification is automatically sent
Auto-Assign: Users receive emails including all information they need to perform the task on the work order. Users also receive a direct link to the
«Request Ticket» for easy access.
Users complete and update the work order request
«Request Ticket» is available in TAG Web (the mobile version of TAG).
Equipment is fixed
Completed requests are archived as historical data that can be accessed later for predictive maintenance.