Improve your response time with automated work order assignment and email notification. 

Thanks to TAG’s Rapid Response functionality, it is now faster to fix breakdowns.

Step 1

Breakdown is detected

A «Request Ticket» is created for the work order and TAG’s Rapid Response functionality is launched.

Step 2

Email notification is automatically sent

Auto-Assign: Users receive emails including all information they need to perform the task on the work order. Users also receive a direct link to the
«Request Ticket» for easy access.

Step 3

Users complete and update the work order request

«Request Ticket» is available in TAG Web (the mobile version of TAG).

Step 4

Equipment is fixed

Completed requests are archived as historical data that can be accessed later for predictive maintenance.

Key Benefits

Request/Ticket Generation

Auto-Assignment

Email Escalation

Email Notifications

Guided Work Order Request

Create & respond on mobile with TAG Web

Related Screenshots

Work Request

Email Notifications

Talk to a member of our Sales team

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