Improve your response time with automated work order assignment and email notification. 

Thanks to TAG’s Rapid Response functionality, it is now faster to fix breakdowns.

Step 1

Breakdown is detected

A «Request Ticket» is created for the work order and TAG’s Rapid Response functionality is launched.

Step 2

Email notification is automatically sent

Auto-Assign: Users receive emails including all information they need to perform the task on the work order. Users also receive a direct link to the
«Request Ticket» for easy access.

Step 3

Users complete and update the work order request

«Request Ticket» is available in TAG Web (the mobile version of TAG).

Step 4

Equipment is fixed

Completed requests are archived as historical data that can be accessed later for predictive maintenance.

Key Benefits

Request/Ticket Generation

Auto-Assignment

Email Escalation

Email Notifications

Guided Work Order Request

Create & respond on mobile with TAG Web

Related Screenshots

Work Request

Email Notifications

Find out how you can reduce costs and improve productivity! 

Ask our experts for your trial of The Asset Guardian (TAG) Software.

  • This field is for validation purposes and should be left unchanged.
0
Connecting
Please wait...
Send a message

Sorry, we aren't online at the moment. Leave a message.

* Your name
* Email
* Describe your issue
Login now

Need more help? Save time by starting your support request online.

* Your name
* Email
* Describe your issue
We're online!
Feedback

Help us help you better! Feel free to leave us any additional feedback.

How do you rate our support?